SMS Program & Opt-In Disclosure

This page documents the opt-in process for Titan Moving’s employee SMS program. It is the publicly accessible reference for the Call to Action (CTA) associated with our A2P 10DLC campaign registration.

How TEAMBASS LLC, doing business as Titan Moving (Wichita, Kansas · USDOT 2727872), collects consent for and operates its text-message program.

Who Receives Messages

SMS messages under this program are sent only to employees of Titan Moving who have provided their personal cell phone number and granted written consent during the new-hire onboarding process. We do not send text messages to customers, the general public, or any phone number obtained from any source other than direct employee onboarding. There is no public sign-up form, because the public is never messaged.

How Crew Members Opt In

Consent is collected in person during onboarding. Each new crew member completes a digital onboarding form on their own phone, supervised by a Titan Moving manager. The process is a deliberate, two-step action:

  • Step 1 — Review & sign consent. The employee reads the full SMS consent disclosure shown on screen, affirmatively checks a box agreeing to it, and types their full legal name as an electronic signature. The “Continue” button stays disabled until both the box is checked and a signature is entered.
  • Step 2 — Profile details. The employee enters the cell phone number that consent applies to, along with contact and emergency information.

Each submission is stored as an immutable, timestamped record tied to the individual employee and to the specific version of the consent language they agreed to. A signed paper copy is also retained in the employee file.

The actual consent screen

Below is the Step 1 consent screen exactly as each crew member sees and signs it:

Exact Consent Language

Every crew member agrees to the following statement at the point of opt-in:

“I authorize Titan Moving (TEAMBASS LLC dba Titan Moving) to send SMS text messages to the cell phone number provided above for job-related operational communications, including job assignment notifications, schedule confirmations, and shift coverage requests. I understand that SMS consent is a documented condition of employment per the Titan Moving Employee Handbook. Message frequency varies based on my work schedule. Standard message and data rates may apply. I can reply HELP for help or STOP to opt out of any individual message thread, though opting out of dispatch SMS may impact my ability to receive job assignments. I have reviewed Titan Moving’s Privacy Policy and Terms of Service.”

Program Details & Required Disclosures

  • Program description / message types. Operational and transactional messages only: new job assignment notifications (date, time, client name), confirmation acknowledgments, shift coverage requests, and operational updates relevant to assigned work. No marketing, promotional, or third-party content is sent.
  • Message frequency. Frequency varies based on each crew member’s work schedule — typically between zero and ten messages per week.
  • Cost. Message and data rates may apply, as determined by the recipient’s mobile carrier and plan. Titan Moving does not charge for the messages themselves.
  • Opt-out. Recipients may opt out at any time by replying STOP to any message. To resume, reply START or UNSTOP.
  • Help. Reply HELP to any message, or contact us directly at the information below.
  • Privacy. We do not share, sell, rent, or transfer mobile phone numbers or SMS opt-in information with any third party for marketing or promotional purposes. See our Privacy Policy and Terms of Service.

Sample Messages

  • Titan Moving: New job assigned for Fri, May 29 (Greg Barker, 8:30 AM). Please confirm in the Titan app or reply CONFIRM to accept. Reply STOP to opt out.
  • Titan Moving: Coverage needed Sat, May 30 (Patterson, 9:00 AM) — first to reply CONFIRM gets it. Reply STOP to opt out.

Contact

TEAMBASS LLC dba Titan Moving
Wichita, Kansas
SMS program number: (316) 394-4664
Website: titan-moving.com

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